At Al Tareeq Home Appliance Repair Services, we stand behind our work. Every repair we carry out is backed by a written warranty of up to 90 days on parts and labour, so you can book with confidence. This page explains what that warranty covers, for how long, and how to make a claim.
What the Warranty Covers
- The specific repair we carried out, for up to 90 days from the date of service.
- Both our labour on that repair and any spare parts we supplied and fitted.
- If the same fault we repaired returns within the warranty period, we come back and put it right at no extra charge for that fault.
Your Warranty Period
Most repairs carry up to 90 days written warranty. The exact period that applies to your job is stated on your invoice at the time of service, because some parts and repairs may carry a different or manufacturer-specific term. Please keep your invoice, as it is your proof of the repair and its warranty.
What the Warranty Does Not Cover
- A new or unrelated fault that is different from the one we repaired.
- Damage caused by misuse, accident, power surges, water ingress, pests, or continued use of the appliance after a fault appears.
- Any repair, modification or tampering carried out by someone other than Al Tareeq after our visit.
- Normal wear of consumable items such as filters, and pre-existing conditions in parts of the appliance we were not asked to repair.
- Appliances we advised were beyond economical repair, where you chose to proceed anyway.
How to Make a Warranty Claim
- Contact us on +971 52 148 6431, or message us on WhatsApp, within the warranty period shown on your invoice.
- Have your invoice and the date of the original repair ready.
- Tell us what is happening. If it is the same fault we repaired, we will arrange a return visit at a convenient time.
- We inspect the appliance and, if the fault is covered, repair it again at no charge for that fault.
Genuine or OEM-Grade Parts
We fit genuine or OEM-grade parts on every repair. Where a part carries its own manufacturer warranty, that cover applies in addition to ours.
Questions About Your Cover
If you are ever unsure whether something is covered, just ask. Call us on +971 52 148 6431 or message us on WhatsApp and we will explain it clearly and honestly. This warranty is offered in addition to any rights you have under UAE consumer protection law.